Returns Policy

If you are anything less than delighted with your purchase for any reason, you can return it unused and in a salable condition within 7 days of receipt for a full refund, excluding any delivery charges. This provision does not affect your statutory rights relating to faulty or misdescribed goods or your right to cancel orders under the Consumer Protection (Distance Selling) Regulations, further details of which are available from your local Trading Standards Department or Citizens Advice Bureau.

Under the Distance Selling Regulations you do not have the right to a refund for items that have been made to your own requirements or items that have been personalised or engraved.

To return an item, please use Royal Mail Special Delivery.